Terms and Conditions | Shoes 2000 Italy - Shoes 2000: the best western boots shop in Italy

sendra italia
+39 0541384609
+39 3339375200
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Dear Customer, We inform you that the general conditions of sale, indicated below, indicate, in compliance with the regulations in force to protect the consumer, the conditions and the modalities with which to proceed with the online
purchase on the site https://www.shoes2000.net/en, now called Seller, of products of interest to you in a safe, easy and convenient way. Therefore we invite you to read and accept them in order to proceed with the purchase.


These general conditions of sale govern the sale of products marketed by the Seller to consumers and users who act for purposes related to the business. These general conditions have effect from the date of acceptance of the same by the customer on the site, which is in effect as acceptance pursuant to
art. 1341 of the civil code. The company reserves the right to modify the present general sales conditions at any time, reporting them to the site. Any contractual or extra-contractual liability of the company is excluded for direct or indirect damages to persons and / or property caused by the non-acceptance, even partial, of an order.


The purchase of the products takes place through access to the site and the related registration. For each of the products a description is available on the site containing the main characteristics of the same.
All purchase support information is intended as a simple general information material. It is understood that the image accompanying the product description may not be fully representative of its characteristics, but differ in color, size, accessory products in the figure. The correct receipt of the order is confirmed by the Seller by an automatic reply by e-mail, sent to the e-mail address communicated by the customer at the time of registration. This confirmation message will include
an "order number", to be used in the case of any communication with the company. The message will report all the data entered by the customer who undertakes to verify its correctness and to promptly communicate
any corrections. In case of non-acceptance of the order, the seller guarantees timely communication to the customer.


All prices on the site are intended as prices to the public and, therefore, inclusive of VAT (22% for Italy). Prices may vary without notice and the only correct price is to be considered as indicated at the time of order confirmation. On certain products, subject to price promotions, the seller reserves the right to accept orders by reducing the quantity, subject to communication and acceptance by the customer, failing which the order will be considered canceled. In the case of purchase of goods with "credit card" payment methods, at the same time as the online transaction is concluded, the reference bank will authorize the sole commitment of the amount relative to the purchase made.
The amount related to the goods received, even partially, will actually be charged to the customer's credit card only upon delivery of the goods ordered to the courier.
The goods are sent only after acceptance of the order and receipt of the credit. In case of cancellation of the order, both by the customer and in case of non-acceptance of the same by the seller, the cancellation will be made and the release of the amount involved (the release times depend exclusively
on the banking system ). Once the transaction has been canceled, the seller can not be held responsible for any damages deriving from the release of the amount committed by the banking system. The seller reserves the right to request the client additional documents proving the ownership of the credit card. In the absence of sending the documentation the seller reserves the right not to accept the order. The security of transactions is guaranteed by a data encryption system (SSL) and by direct, protected and certified connections. In the case of "bank transfer", after placing the order, the customer must proceed with the payment of the bank transfer whose data will be transmitted upon completion of the order. The product will be sent when the bank transfer will be credited to our bank account in about 3-5 working days (the release times depend exclusively on the banking system) and, once payment has been made, it is
necessary to send the accounting copy together with the Order. In the event that, for any reason, the debit of the amounts owed by the Customer proves impossible, the sales process is automatically canceled and the sale automatically canceled.


For each order placed, the seller issues a sales document of the material sent. For the issuance of the invoice, the information provided by the customer at the time of ordering shall prevail. The customer can request a copy of the invoice or tax receipt within three months of the issue. Delivery costs are charged to the customer and are indicated when the order is placed. No responsibility can be attributed to the seller in case of delay in the order or delivery of the order. At the time of delivery the customer is required to check:
- that the packaging is intact, neither damaged, nor wet, or otherwise altered;
- that the number of packages corresponds to what is indicated in the transport document.
Any damage to the product or the packaging or the mismatch of the indications must be immediately notified to the courier by placing the WRITTEN CONTROL RESERVE on the courier delivery test. Once the courier's document has been signed, the customer can not make any objection about the appearance of the goods delivered. In case of failure to collect within 5 working days of the material in storage at the warehouses of the courier because of repeated inability to deliver to the address specified by the customer when ordering, the order will be canceled.


The online customer who acts as a consumer is given the right to withdraw from the contract, as provided for in articles 64 - 67 of Legislative Decree no. 206/2005, the Consumer Code. It is hereby specified that this right is reserved only for natural persons, ie those private consumers who act for purposes unrelated to their profession. There is no right of withdrawal for legal and physical persons who act, in reference to the purchase contract, in the professional field. Pursuant to and within the limits of art. 64 of the Consumer Code, the consumer has the right, within 10 working days of receiving the purchased products, to exercise the right of withdrawal, consisting in the possibility of returning the products received and obtaining the reimbursement of the price paid, without penalty and without need to specify the reason. The costs of returning the product are charged to the consumer. The right of withdrawal is lost if the returned product is not intact (even partial use of the product), due to the absence, for example, of integral elements of the product (the lack of the original packaging and / or packaging) or because the product has been damaged for reasons other than transport from the Seller to the consumer, not previously reported. Without limitation of the right of withdrawal, at the time of delivery of the product, the consumer, who has reason to believe that the product itself has been damaged during transport, must refuse delivery or accept it with express reservation. Any collection of parcels must be carried out by the customer with the words "INTEGRO COLLECTION, WITHDRAWAL WITH RESERVE OF CONTROL CONTENT" on the appropriate accompanying document (Article 1698 of the Civil Code). Each anomaly must then be communicated within eight days in the following ways:
by registered mail to the following address:
Viale Regina Elena, 38
47921, Rimini (RN) IT
Procedure to exercise the right of withdrawal: To exercise the right of withdrawal you must send, within 10 working days of receipt of the product purchased, a notice in which it is clearly manifested the desire to withdraw from the purchase contract. This communication must be sent, by registered letter with acknowledgment of receipt, to the following address:
Viale Regina Elena, 38
47921, Rimini (RN) IT

The consumer will then have to provide, using a courier of his choice, the shipment of the product intact and complete with all accessories and all that originally contained. The consumer must carry out this shipment within ten working days from the date on which he has sent the communication to exercise the right of withdrawal. Important notes: The transport costs and the responsibility of the goods during shipment, as required by law, are borne by the consumer. It is therefore advisable to insure the product at the chosen courier, taking care to carefully pack the goods, where possible by inserting the original packaging in an external box and, in any case, avoiding damaging the product with adhesive tapes, labels, etc. The product must be returned intact and complete with all its parts and accessories. In case of transport damage occurred during the return, the Seller will communicate the damage to the consumer within five working days from receipt of the product, allowing the consumer to lodge a complaint with the courier used for transportation. The damaged goods will be made available for return and the withdrawal request will be canceled at the same time. Except as provided below for the case of partial withdrawal, the Seller will reimburse, within 30 days from the moment in which the Seller became aware of the right of withdrawal, the full amount of the purchase and the costs of transport for delivery, by transfer of the credit card or by bank transfer to the current account indicated by the consumer; the latter will bear the shipping costs for returning the product. If the withdrawal was partial (ie only related to a part of products delivered with a single delivery), it is excluded the reimbursement of shipping costs incurred by the consumer for the delivery of products at the time of purchase. With regard to purchases with collection at a point of sale of the Seller, the right of withdrawal is not applicable as it is not about distance selling. In fact, in that case, the consumer has only booked the product via the Internet, but has not yet purchased it and to do so will have to go to the point of sale.
Request for cancellation of the order:
The purchase order can be canceled in full if, at the time of the cancellation request, the shipment of the product is still under preparation and, in any case, if the amount has not yet been cashed; in this case, no cost will be charged to the customer. If at the time of the request for cancellation of the purchase order the product is already entrusted to the courier or, in any case, the amount has been collected, the consumer must exercise the right of withdrawal and return the goods to the Seller. To this end, it is necessary to follow the procedures indicated above for exercising the right of withdrawal. For more information you can write to us by clicking below: Contact us


shoes2000.net intends to provide Customers with the possibility to replace the Products purchased through the site. The customer who is not completely satisfied must keep all the documentation related to the delivery and the product in its original packaging and immediately contact shoes2000.net by phone 0541384609 or email info@shoes2000.net.


The sales contract between the customer and the seller is concluded in Italy and governed by Italian law. Unless otherwise stated, the Italian Law on the subject applies. For the resolution of civil and criminal disputes arising from the conclusion of this contract of distance selling, if the customer is a consumer, ie a natural person who purchases
the goods for purposes not related to his professional activity, or does not make the purchase indicating in the order a reference of VAT number, the territorial jurisdiction is that of the
Forum of reference of its municipality of residence; in all other cases, the territorial jurisdiction is exclusively that of the Court of the Seller's office.


SUBJECT: information and request for consent pursuant to and for the purposes of articles 13, 23 and 26 of Legislative Decree 30.6.2003 n. 196, concerning the protection of the processing of personal data. The seller informs you pursuant to and by effect of art. 13 of Legislative Decree no. 196/2003 that:
- the aforementioned Legislative Decree provides for a series of obligations for those who perform "treatments" (ie collection, recording, processing, storage, communication, dissemination, etc.) of personal data referred to other subjects, prescribing the duty to inform the interested parties on the rights that the law recognizes them and on the characteristics of data processing;
- the processing of your personal data that will be requested and that will be communicated by you will be carried out in the Seller's premises in compliance with the principles of necessity and relevance with the use of procedures also computerized, for legal and tax obligations for the execution contractual obligations;
- titling of the treatment is the seller. The controller of data processing is domiciled for the purposes of the law at the headquarters of the same company. On the occasion of such processing, the data controller and the relative persons in charge may become aware of the data that will be processed in compliance with the obligations deriving from the privacy rules and according to principles of correctness;
- the treatment will take place with manual and automated systems designed to store, manage and transmit the data, with logic strictly related to the purposes of the processing, based on the data in our possession and with commitment from you to promptly notify us of any corrections, additions and / or updates;
- excluding communications and dissemination carried out in compliance with legal and contractual obligations, the data provided to the undersigned will be used solely for the fulfillment of the law;
- the nature of the provision is to be considered strictly necessary in relation to the purpose of the above mentioned treatments. The conferment by you of the aforementioned data is essential for the exact fulfillment of the activities listed above;
- any refusal implies the impossibility of correctly fulfilling the contractual and legal obligations, compromising the continuation of the relationship established between the parties;
- at any time you can exercise your rights towards the data controller, pursuant to art. 7 of Legislative Decree 196/03, in particular of:
_knowing the existence or not of personal data concerning you and their communication in an intelligible form;
_ be informed on the holder, on the purposes and methods of the processing and on the possible responsible, on the subjects or categories of subjects to whom the personal data may be communicated;
_obtain updating, rectification or integration of data;
_to obtain cancellation, transformation into anonymous form or blocking thereof;
_to oppose the processing of data for legitimate reasons, without prejudice to the limits established by law;
_ opposing the sending of advertising material or for carrying out market research or commercial communication. The complete text of the art. 7 of Legislative Decree 196/2003 concerning the rights of the interested party is available on the website of the Guarantor www.garanteprivacy.it.

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